Services Disclaimer and Limitation of Liability
Door To Door Valet Cleaners exercises the utmost care in processing articles entrusted to us and uses industry standard processes, which, in our opinion, are best, suited to the nature and condition of each individual item. Nevertheless, we assume no liability or responsibility for inherent weaknesses of or defects in all materials, including but not exclusively limited to suede, leather, silk, satin, double-faced fabric, vinyl and polyurethane, that are not readily apparent prior to processing. We cannot guarantee against color loss and shrinkage or against damage to weak and tender fabrics. We assume no liability or responsibility for damage caused to items due to a manufacturing defect or failure, poor dye performance, mislabeling, a misleading representation in contravention of the Textile Labeling Act subsection 5(1), an absence of a care label or an inability of the item to withstand normal dry cleaning and/or laundering and/or wet cleaning procedures. We assume no liability or responsibility for damage caused to or by beads, buttons, buckles, zippers, belts, sequins, trim and ornaments.
We are not responsible for items not claimed over 30 days. An item not picked-up after 30 days will be subject to a storage surcharge of 50% of the cost of processing the item. All claims, including a claim for a lost item, must be made within 48 hours of receipt or delivery of items and our invoice or claim check must be presented at the time the claim is made. Unless the items were accompanied by an itemized list, our count shall be accepted as definitive. In the event of a claim for which we are responsible, including a claim for loss, we will either repair or offer compensation; however, in no event shall our liability exceed 10 times the charge of processing the item except for drapery and blinds whose limit of liability shall not exceed 10 times the charge of processing the item. A minimum of 30 days is required to settle any claim.We guarantee that we will try our best to remove any stains present on your garment or article. However, we cannot guarantee 100 % stain removal. If we are unable to remove the stains, we are nonetheless entitled to receive full payment for services rendered.
Disclaimers on the back of all receipts & invoices handed to clients at time of drop off & pick up.
WE ARE NOT RESPONSIBLE FOR ARTICLES NOT CLAIMED.
UNCLAIMED GARMENTS WILL BE HANDLED IN ACCORDANCE TO STATE LAWS.
We exercise the utmost care in processing articles entrusted to us and use such processes which in our opinion, are best suited to the nature and condition of each individual article.Nevertheless, we cannot assume responsibility for inherent weaknesses of or defects in materials that are not readily apparent prior to processing. This applies particularly, but not exclusively, to suedes, leathers, silks, satins, double faced fabrics, vinyls, polyurethanes etc. Responsibility also is disclaimed for trimmings, buckles, beads, buttons, belts and sequins. In Laundering we cannot guarantee against color loss and shrinkage or against damage to weak and tender fabrics. Differences in count must be reported, and the ticket presented within 48 hours. Unless a list accompanied the bundle, our count must be accepted. The company’s liability with respect to any lost or damaged article shall not exceed 10 times our charge for processing it.
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